✦ Shipping & Pickup Policy
At Sweetness Brazilian Bakery, all orders are made fresh to ensure the best quality and flavor.
📅 Order Schedule
Our menu is released weekly.
- Orders open: Friday
- Orders close: Thursday at midnight
👉 This allows us to prepare everything fresh for you.
🚚 Shipping Information
- Shipping days: Every Monday
- Delivery time: 2–5 business days (depending on location)
All orders are baked fresh and shipped on the next available shipping day after your purchase.
💡 By placing your order, you agree to this schedule.
📍 Local Pickup
- Pickup day: Friday
- Pickup time: (define aqui ex: 12pm – 6pm)
- Location: (coloca sua cidade/endereço)
👉 Pickup day = baking day (fresh products)
⏳ Processing Time
All weekly menu orders are:
- Prepared between Thursday–Friday
- Shipped the following Monday
This ensures maximum freshness.
👉 Modelo inspirado na lógica da Krokem: produção semanal
⚠️ Important Notes
- We do not ship daily — only on scheduled shipping days
- Delivery times may vary depending on carrier
- Orders cannot be changed after being processed
📦 Order Conditions
- Minimum order may apply depending on product
- Limited availability — items may sell out
👉 Isso cria urgência (igual Krokem)
🍪 Freshness Guarantee
All products are:
- Made fresh
- No preservatives
- Packed to maintain quality during transit
❗ Returns & Issues
Due to the nature of our products, we do not accept returns.
If there is an issue with your order, please contact us at:
📧 sweetnessbrazilian@gmail.com